Frequently Asked Questions

Booking & Services

How do I book my airport parking slot?

Select your airport, enter your travel dates, compare available parking options, and book securely online in minutes.

Which UK airports do you cover?

We cover over 30 major UK airports including Heathrow, Gatwick, Manchester, Stansted, Birmingham, Luton, Bristol, and more.

 

What types of parking services do you offer?

We offer Meet & Greet, Park & Ride, and On-site Parking options, designed to suit different needs, budgets, and preferences.

 

How far in advance should I book my parking?

It’s best to book your parking at least 24–48 hours before your flight for the best availability and pricing

Can I make changes to my booking after confirmation?

Yes — you can easily amend or cancel your booking through your account, following the cancellation policy details provided at the time of booking.

Security, Support & Extras

Is my vehicle safe while I'm away?

Absolutely. All our partnered car parks have 24/7 CCTV, secure gated access, regular security patrols, and fully insured staff

Do you offer a free shuttle service to the terminal?

Yes — complimentary shuttle transfers are available with all Park & Ride bookings, ensuring a smooth, quick connection to your terminal.

Are there any hidden charges in the pricing?

No — we guarantee transparent pricing with no hidden fees. The amount you see while booking is the total you’ll pay.

What happens if my flight gets delayed?

Most car parks track flight schedules and offer a grace period for delays. Check specific terms when booking, or contact our support team if your return time changes.

Is customer support available if I need help?

Yes — our customer support team is available 24/7 to assist with bookings, queries, or emergencies before, during, or after your trip.